"Your expertise was critical to our bottom line outcome: we have a clear blueprint for the next few years and are implementing action planning that has overall alignment."

"Time and again when I use techniques I've learned from Jackie, I've seen the 'aha' lightbulb go on for my internal clients."

"Jackie is particularly skilled in large-system change intervention. She gives her clients room to wrestle with the issues, and she supports them in drawing their own conclusions. That requires a fine balance between confrontation and empathy."

"There's something different about the way you're able to relate. It feels more genuine than simply that you're doing a job; while always being exceedingly professional."

"Your excellent meeting design and facilitation made a successful event! Your dedication and support to the team were essential for this success. You kept us on track without constraining the group's creativity. I was positively surprised that such a large group could raise all the critical issues and achieve consensus around a very good list of action items."

"Jackie's strengths include deep-seated understanding of people's needs and reactions in work relationships; an ability to see patterns in people's comments and to offer suggestions that move the thought process forward, and clear articulation that leaves me thinking, 'that's what I meant.'"

"Her caring, competent and comprehensive stance has moved me to a higher level of excellence than I knew possible."

"We became an action-oriented, not a name-only, Board."

"We made dramatic progress in 300 days. I don't usually praise consultants in public, but we couldn't have done this without Jackie Sherman."

"Through my work with Jackie I have a clearer sense of how to do my consulting work; I work in a more impactful way and have more options to choose from."

"It was amazing to work with a consultant and come away with something so helpful. Jackie's work resulted in an organizational template that we never had: a valuable working document, a living, breathing document."

"The strategic planning process was the most comprehensive and thorough the Food Bank had conducted in its 23 year history."

"At times, clients resist being led, pushed or even facilitated. Jackie's strength as a consultant is that she has the ability to nudge, influence and lead from within the process. When clients say 'no' to a direction, she respects their wishes, yet she allows them to change their minds later, with honor."

"Jackie helped me 'see' the right questions to ask."

"Jackie Sherman provided outstanding consulting during a time of significant transition for our business. My engineering group spanned six different locations and included people with a wide variety of technical backgrounds and educational levels. A key aspect of her contribution was her use of the Appreciative Inquiry approach which resulted in increased innovation and creativity, helping us improve customer satisfaction. Jackie's consulting helped me maintain momentum throughout each year as we adjusted and executed our strategic plan."

"A real benefit to our nonprofit is that Jackie has worked with for-profits and could bring us more basic business principles."

"Jackie's expertise in effective organization design, change and leadership is unique because of her truly global, diverse experience base and her deep theoretical knowledge paired with ongoing practical application."

"She brings to the table an extensive experience base coupled with a level of insight not found in many consultants. I recommend her highly."

"I'm thrilled to confirm that our Strategic Plan Summary played an important role in leveraging two $2 million grants."

"Our organization is a different place now. The three years that we worked together were very rewarding for me and rich with learning. I believe the library has a better result from our re-organization because of your involvement with us."

"It's the combination of brains and ability, with the compassion and passion … Jackie sincerely cares."

"I have only highest praise for Jackie's consulting abilities. She met and exceeded our expectations. We would jump at the chance to re-engage Jackie in the future on any organizational change or organizational development project."