My clients describe me as: Intentional, clear, direct, insightful, a superb listener, curious, committed, caring, and someone who asks excellent questions.
I’m best known for: Masterfully synthesizing principles and frameworks for organizational change, and applying and teaching them.
I have always been: A teacher … from the time I was in high school I’ve been able to take something that was complex and mysterious and make it understandable. I am a voracious learner, and am passionate about sharing what I’ve learned to make a difference.
I am fascinated by: Organizations and the world of work. We spend more than 2,000 hours per year in our work environments – for many that includes being part of an organization. Creating organizations that achieve their mission and vision and “work” for their people – that’s what drives me – not one or the other, but both!
What inspires me: Working with leaders who are trying to achieve something new or challenging and are committed to results for both their organization and its people.
Jackie is a unique blend of right brain and bottom line.
With a PhD and MS in economics from the University of Michigan, a BS magna cum laude from Tufts University, and a Certificate in Business from New York University, Jackie has extensive professional training in the Gestalt approach for working with organizations, groups, and small systems from the Gestalt OSD Center and the Gestalt International Study Center (GISC). She has advanced training in strategy development, strategic planning, redesign of business processes, large group interventions, appreciative inquiry, and managing change.
Jackie is an ICF Professional Certified Coach holding a certificate in ontological coaching from the Newfield Network, and a certificate in somatic coaching from the Strozzi Institute. She trains consultants and coaches as a faculty member of the Gestalt International Study Center, and has taught in the HROD program at the University of Georgia. Read more about Jackie’s Coaching Experience
Jackie has lived and worked in Europe, Africa, and North America, and as a lover of exploring new places has traveled extensively. Since 1994 she has called Atlanta home.
Before starting her own consulting firm in 1999, Jackie held consulting positions with two Fortune 50 companies: Digital Equipment Corporation (DEC) and BP-Amoco Corporation. At DEC she designed and implemented an integrated reengineering and change management service which drove profitability, quality, and customer/employee satisfaction for DEC’s customers. At BP-Amoco she was responsible for organization development consulting and training services which enabled her client’s divisions to achieve their strategic objectives. By spearheading the use of large group interventions, Jackie accelerated implementation of strategy, new organization design, and the design and implementation of new business processes.
Working from a systemic perspective – clarifying vision and strategy, and aligning structure, business process, people, and rewards to support them – Jackie enables an organization to be far more valuable than the sum of its parts. She is an expert in many areas of organizational change, including Strategic Planning & Implementation; Team Development; Group Process Design; Executive Coaching; Change Management; and Reengineering & Work Redesign.
Jackie has consulted with nonprofit organizations since 1999. Her work has focused on Strategic Planning, Staff and Board Development, Capacity Building, and Community Engagement. She has worked with organizations across a broad range of sectors including: the arts, education, social services, religion, healthcare, and national and local membership associations.
In addition to consulting, she has been a volunteer leader, including board chair, committee chair, and general volunteer.
Community Volunteer Activities
Her community and volunteer activities include leadership roles with the Organization Change Alliance, the Horizon Theatre Company, Georgia Executive Women’s Network, the Gestalt International Study Center, and her synagogue. After being a mentee herself in the Pathbuilders Achieva Leadership Program (previously called Georgia 100), she has been an Achieva mentor in since 1999.