The Jackie Sherman Group, Inc.

Business Consulting

Partnering With Leaders
For Effective Change

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Organization Effectiveness Consulting

Group of diverse people engaged in organization effectiveness consultingCreating and sustaining organizational change requires a systemic approach.  If it were simple, you would not be looking for a consultant.  We work with business and nonprofit leaders to facilitate change that sticks.

Some specific areas within organization effectiveness consulting that we address are:

  • Strategy, Planning, and Implementation
  • Organization Design and Implementation
  • Team Development
  • Process Improvement
  • Strategic Management of Change

These building blocks are essential for organizational effectiveness. Because your situation is unique, let’s talk about what your organization needs to achieve.  Contact me for a complimentary phone consultation that will help you determine whether our services are right for your needs.

Strategy, Planning, and Implementation

Strategy is about choices. Good strategy development means the organization understands its external and internal environment, its competitors, and its customers; clarifies its mission and vision; and develops alternatives to achieve them. The resulting strategy supported by a plan to implement, moves your organization closer to your vision and creates competitive advantage.

Organization Design and Implementation

Your organization is perfectly designed to produce the results it is currently achieving. Are you satisfied with your results?

Misaligned organizations waste resources and frustrate employees. When you change your strategy in order to experience improved results, you need to redesign the other organization design elements – process, people, structure, and rewards – to create a “fit” with the new strategy. If you don’t, you’ll be wasting resources. We work with senior executives to align all the elements of their organizational system – strategy, structure, people, process, and rewards – so that they work together and reinforce each other to achieve the desired results.

Team Development

Most work takes place in small groups – teams. A team is not just a collection of individuals – it is a mini organization. Effective team development focuses on the team as a separate entity.

If you are in the process of creating a new team, changing team leadership, or trying to improve an existing team’s performance, your team could benefit from professional guidance to seed its success or improve its effectiveness.

Teams at different levels, such as senior leadership, department, project, committee or network, need somewhat different approaches to team development. We have worked with dozens of teams across a wide range of levels, industries, and types of organizations.

Process Improvement

Every organization delivers its products and services through a collection of business processes. When these processes work effectively, the organization delivers value more easily. When they don’t, people become frustrated, speed and quality suffer, and value is lost.

Effective process improvement requires integration of people, process, and technology, combined with effectively managing change from the beginning of the project. Tapping into the knowledge and energy of your people is a key to successful process redesign.

Whether product development, manufacturing, procurement, sales and marketing, or administrative, we’ve consulted on every process area within a business.

Read more about our client’s process improvement projects:

Effective Product Development Process Speeds Up Commercialization

Superior Financial Results Come from Culture Change and Business Process Improvement

Strategic Management of Change

Whatever change is desired, you need to integrate a strategic approach into your entire effort to be successful. When “managing change” is seen as a separate project or tacked on at the end, it usually doesn’t work. Our approach to every change project integrates the strategic management of change from the beginning to the end … it’s how we work. We use a systemic approach, whether the system is the individual, the team, the organization, or the community. It’s about who, how, and when they are involved and what they are doing.

Bruce Carmichael

For 2 1/2 years Jackie provided consulting support to our diversity leadership group and facilitated numerous large and small group interventions thorough our business unit. She is very talented and brings to the table an extensive experience base coupled with a level of insight not found in many consultants. I recommend her highly.

Bruce Carmichael
Human Resources Manager (retired) / BP Corporation

Brad Mortimer

We made dramatic progress in 300 days.  I don’t usually praise consultants in public,   but we couldn’t have done this without Jackie Sherman.

Brad Mortimer
Retired President / Propex Fabrics Company

Dianne Smith

I have worked with a variety of consultants over the years and have only highest praise for Jackie’s consulting abilities. She worked with a variety of individual and groups during our project. In each of these relationships she met and exceeded our expectations. We would jump at the chance to re-engage Jackie in the future on any organizational change or organizational development project.

Dianne Smith
Director of Human Resources / Emory University General Libraries

Frances Maloy

You helped us with many important changes. Our organization is a different place now. We have greatly improved our communication and decision-making. The 3 years that we worked together were very rewarding for me and rich with learning. I had very challenging times and I could not have made it through without your support. I believe the library has a better result from our reorganization because of your involvement with us.

Frances Maloy
Division Leader and Redesign Project Manager / Emory University General Libraries

K’Lynne Johnson

Since 1999, I've had the pleasure of working with Jackie in multiple roles and scenarios.  Her expertise in effective organization design, change and leadership is unique both because of her truly global, diverse experience base; and because of her deep theoretical knowledge paired with ongoing practical application.

K'Lynne Johnson
CEO (former) / Elevance Renewable Sciences

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The Jackie Sherman Group
Jackie@jackieshermangroup.com
1608 Bubbling Creek Rd. NE
Atlanta, Georgia 30319
Call: 678-358-4267
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